Social listening

Who doesn’t like to eavesdrop every now and then?

A social listening strategy can provide valuable data to help provide direction to your brand strategy and insights that will improve your communication and marketing efforts.

Our world leading social listening technology will help you develop a solid understanding of exactly what customers, stakeholders and constituents think about your brand, by analysing online conversations across a broad range of social media channels and the world wide web.

They might hate what you do. Or they might love what you do. Either way, we can find out what people are thinking and saying. It’s literally like having a canary in the coalmine.

Our social listening strategies give you valuable insights into your brand’s stakeholder and customer experiences. Know their pain points and what they’d like to see in the future. Social listening is like having your very own crystal ball.

You can also learn in depth about what they think about your competition. This is incredible market research readily available up to the minute, if you know how to access it.

Understand instantly the impact of your in-market communications strategies and use ongoing data to make real-time adjustments to continually improve target audience/stakeholder understanding and perceptions.

People are always talking behind your back. If you want to know what they are saying, you need a social listening strategy.

We’ve got the technology and the people who can make it happen, all wrapped up in our company values of passion, excellence and trust.

Give us a call today.